Picson understands that when your equipment goes down, it doesn’t just cost you time, it costs you money. That’s why, when you choose Picson, you get more than great equipment, you get the industry’s best service and support.
24/7 Factory Support
At Picson, we understand that you can't afford to wait until the next day for a response because downtime is costly. Our American service team, as well as the factory, are available to you 24 hours a day, 7 days a week to help you minimise downtime and optimise profitability.
Service Close to You
The strong dealer network across the United States and Canada, as well as Picson's headquarters near Dallas, Texas, ensure that you receive the top care you need, allowing you to get the most out of your equipment and develop your business.
We attempt to keep friction to a minimal with short, timely, and simple processes so you can focus on producing money rather than chasing responses.
Your Path to Fast Parts Supply
Get your machine serial number and year of manufacture before you call
Get your local dealer involved
If your state or province does not have a dealer, contact Picson directly. You will not be charged for troubleshooting over the phone.